FAQ
What types of digital products do you offer?
I offer a wide range of digital products including printable art, SVG files for cutting machines, digital stickers, wall art, and PNG clipart various projects. Each product is designed with care to ensure high quality and user satisfaction.
How will I receive my digital download?
After purchase, you will receive an email with a download link. The products are also available for download directly from the order confirmation page. Please make sure to check your spam or junk folder if you do not see the email in your inbox. And, please don’t use a mobile phone as they are not the best for downloading. Tablets and desktops are preferred.
In what format are the digital files provided?
Our digital products are available in various formats including PDF, PNG, SVG, and JPEG. The specific format(s) available for each product are listed on the product page.
Can I use these digital downloads for commercial purposes?
Yes, our digital products come with a personal and small business commercial license. Please refer to our detailed license terms for limitations and requirements.
What software do I need to use these files?
Depending on the product type, you may need specific software such as Adobe Reader for PDFs, Cricut Design Space or Silhouette Studio for SVG files, or any standard image vieIr for JPEG and PNG files. Details are provided on each product page.
What if I have trouble downloading or using my file?
If you encounter any issues with downloading or using your file, please contact us immediately via our support email. I are here to help ensure your satisfaction and will provide detailed guidance to resolve any issues.
Do you offer refunds?
Due to the digital nature of our products, I do not offer refunds. HoIver, I are committed to ensuring that you are satisfied with your purchase, so please contact us if you experience any issues, and I will do our best to resolve them.
Can I request a custom digital design?
I do not do freelance illustration custom orders at this time.
How often do you add new designs to the shop?
Almost daily! I regularly update our shop with new designs. Sign up for our newsletter to get updates on new releases, special offers, and more.
Are there any usage restrictions for these digital files?
Yes, while you can use our digital files for personal and commercial projects, there are restrictions, such as not reselling the files as-is, not providing them for free and sharing them with others, or using them in any offensive manner. Please see our full license terms for all details.
Can I purchase your digital items on any other platform?
Yes! You can visity my Etsy store, Howdy Designs Art, where I carry all the same designs I carry on my website! I also sell on Creative Fabrica for items you won’t find on my website or Etsy! Click the links on these stores to see my other shops.
I love your designs, but don’t know what to do with a digital file. Do you sell your items on physical goods?
I do sell some of my designs on physical goods on my original website that I’ve been operating for over 16+ years called Atomic Swag. You can find some physical items there like tee and sweatshirt. If you would like fabric prints of my seamless repeat patterns, I sell them on Spoonflower. Click the links on these stores to see my other shops.